Location
Singapore
Availability
Immediately
Want to get a head start in the fintech industry?
Calling to all self-driven undergraduates, and fresh graduates, seeking an internship. As an Operations & Customer Service Intern, responsible for interacting and assisting in customer queries as aligned with the supplier onboarding.
Your Tasks
- Respond to all customer/user queries that come through all support channels, including live chatbot.
- Know the product and understand the fundamental parts of the problem in order to resolve customer service related queries.
- Report and work closely with the core founding team.
- Support in product management (testing, documentation,
bot-maintenance, etc.)
Qualifications
- Polytechnic and university undergraduates from a business, customer service or operations background are preferred.
- Outstanding communication skills, especially in written form.
- Good problem-solving skills, attention to detail, good initiative and self-motivation.
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